The other day I went to get a few printouts from at a shop located at the one of the streets in North Dublin. I paid an ‘x’ amount. The amiable guy at the counter asked whether I need to get the copies stapled. I said ”yes’. He did that. Then I asked him for a bag to carry the pages. He obliged me with a paper bag. He didn’t charge any money for these services. He also added a smile. I was happy.
Once again on another day I needed printouts. Obviously I went to the same shop. I realised I was late and the shop had already closed. Then I walked up to another shop located just a few blocks away. The experience goes like this…
The man at the counter had no smile for me. He charged me double the amount for the same work. He handed over loose printed sheets to me. On being asked for a bag he handed over a flimsy plastic folder to me and charged 50 cents for that.
C’mon fellas.. it doesn’t hurt to check and compare the rates and smiles !
Deepsh27 